Latest Horizon news
Read our latest tenant and complaints reports
We have published our 2024 Horizon Tenant Report Card.pdf and our 2024 Horizon Complaint Report Card.pdf [pdf]. Our performance report is based on our 2023/24 Annual Return on the Charter (ARC)&...
Customer call recording
We are introducing customer call recording to monitor and improve the customer experience. We use telephone call recordings for: Monitoring the quality of calls Staff trai...
Lorna Cameron's 35-year career reaches its summit
Horizon Housing Association Chief Executive Lorna Cameron’s influential career in housing draws to a close later this year when she retires from her current role in November. A respected advoca...