Member Services Privacy Notice

To allow us to provide the service you would expect from us, we process the following information about you:

• Name
• Address
• Telephone number
• Date of Birth
• E-mail address

Horizon will hold your data in order to comply with the Rules on registration of Members.  Specifically, we will use your information to enable us to send information regarding General Meetings and other communications to Horizon members as governed by the registered Rules of Horizon.

Your personal data will be securely stored electronically on computers, laptops and other devices which are password protected and encrypted.  Paper files will be stored in locked cabinets.

We review our data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you. 

We will generally keep your information for the minimum period stated on our retention schedule, after which it will be destroyed if it is no longer required for the reasons it was obtained. 

Our full retention schedule is available at https://www.horizonhousing.org/privacy.

The information you provide to us will be treated by us as confidential but may be shared in accordance with the registered Rules of Horizon covering inspection of the membership register.

We may disclose your information to third parties who act for us for the purposes set out in this notice or for purposes approved by you, including the following:

• External Auditors
• Print and mail distribution companies for the purpose of member communications

If your details change, please contact 0330 303 0089 or e-mail@horizonhousing.org to inform us to ensure that all of the information we hold about you is up to date.