Read our 2020/21 annual report to tenants!

We have produced a charter report card which lets you know how we performed on the standards set out in the Scottish Social Housing Charter.

It is based on our 2020/21 Annual Return on the Charter (ARC) to the Scottish Housing Regulator. 

What we have reported on

We have focused on:

  • our relationship with you;
  • housing quality and maintenance;
  • neighbourhood and community:
  • access to housing and support; and
  • value for money.

We have also included:

  • how we compare with national averages;
  • our previous performance; and
  • the actions we are taking to improve performance.

If you would like a hard copy of the report, please contact us on 0330 303 0089.