Read our 2018/19 annual report to tenants!
We have produced an annual report to tenants which lets you know how we performed on the standards set out in the Scottish Social Housing Charter.
This report is based on our 2018/19 Annual Return on the Charter (ARC) to the Scottish Housing Regulator.
We have focused on:
- communication and participation;
- quality of housing, repairs and maintenance;
- access to housing;
- tenancy sustainment; and
- value for money.
We have also included:
- how we compare to other landlords;
- previous performance; and
- actions we are taking to improve performance.