Prevention of rent arrears policy

Rental income and payment of these charges is the main source of revenue for Link Group and its subsidiary companies.

Link Group and its subsidiary companies provide a range of services for which charges are payable. Rental income and payment of these charges is the main source of revenue for Link, therefore it is important that we adopt rigorous policies and processes around the collection of arrears and debt.

We recognise that effective prevention and management of arrears is essential for maximising rental and services income and prevention of debt. For tenants this helps them sustain their tenancy.