1. Home

  2. About us

    1. Who we are
      1. Our team
      2. Our strategy
      3. Our history
      4. Our ambassador
      5. Our stories
    2. Governance
      1. Residents' Improvement Group
      2. Board of management
        1. Horizon Board minutes
      3. Become a member
    3. Homes for Life
    4. Our performance
    5. Research reports
    6. Work with us

  3. Tenants

    1. Your tenancy
      1. Be a good neighbour
      2. Make a change
      3. Information for new tenants
      4. Your rights and responsibilities
      5. Looking to move?
      6. End your tenancy
    2. Your rent
    3. Repairs and improvements
      1. Damp, mould and condensation
      2. Gas safety
      3. Improvements in your home
      4. Report a repair
        1. Report a repair form
      5. Adaptations
    4. Help and advice
      1. Getting online
      2. Managing money
      3. Energy saving advice
      4. Welfare and support
      5. Fire safety
      6. Benefits
      7. Help to get a job
    5. MyHorizon app
    6. Get involved

  4. Owners

    1. Factoring customers
      1. Factoring charges
    2. Shared repairs
      1. Report a common repair
    3. Shared owners

  5. Find a home

    1. How to apply for a home
    2. Housing options
      1. Housing options for disabled people
    3. Where we have properties

  6. Resource library

    1. Access to information
      1. Data protection
        1. Privacy notices
          1. Supplier Privacy Notice
          2. Tenancy Sustainment Privacy Notice
          3. Sharing Owner and Access Owner Privacy Notice
          4. Member Services Privacy Notice
          5. Horizon Housing Association Tenant Privacy Notice
          6. Board Members Privacy Notice
          7. MyHorizon app Privacy Notice
        2. Make a subject access request
      2. Freedom of Information
        1. Guide to information
        2. Make a freedom of information request
        3. Publication scheme
      3. Environmental information regulations
        1. About environmental information
        2. Make an environmental information request
        3. Charging schedule
    2. Latest news
    3. Publications

  7. Contact us

    1. Accessible office and services
    2. Give us feedback
    3. Customer service standards

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